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Privacy Policy

Being transparent with your information

Welcome to Zumset's Privacy Policy

  1. Hi, we're Zumset and welcome to our privacy policy. This policy sets out how we handle personal information and applies across all of Zumset Site.
  2. When we say 'we', 'us' or 'Zumset' it's because that's who we are and we own and run the Site. If we say 'policy' we're talking about this privacy policy. If we say 'user terms' we're talking about the rules for using the Site. Take the time to read this policy because it forms a part of the user terms for our Site. By using our Site, you agree to this policy. If you do not agree to this policy we won't take it personally, but please do not use our Site.

What type of personal information do we collect?

  1. We collect certain personal information about visitors and clients. The most common types of information we collect are things like: user names, member names, email addresses, other contact details, payment information such as payment agent details, transactional details and web analytics data. Information or an opinion is your "personal information" if it is about you as an identified or identifiable individual.

How we collect personal information

  1. We may collect personal information directly when you provide it to us or through automatically as you navigate through the Site.
  2. When you provide personal information to us via the Site you're consenting to us collecting and using that information in line with this policy and the user terms of each of the Site. You are likely to provide personal information when you buy or provide items or services on our Site, subscribe to a newsletter, email list, submit feedback, enter a contest, fill out a survey, or send us a communication.
  3. If you choose not to provide personal information, we may not be able to provide you with our services and you may not be able to carry out transactions or access the full range of features available through our Site.

Personal information we collect about you from others

  1. Although we generally collect personal information directly from you, we may on occasion also collect information about you from other people (such as the payment provider account details required to process a transaction) and by using tracking technologies such as cookies, web beacons and other web analytics software or services.

How do we use personal information?

  1. We may use your personal information in order for us to:
    1. Operate the Site and provide you with services described on the Site, like to verify your identity when you purchase products any of our Site, to facilitate and process transactions that take place on the Site, to respond to support tickets and to help facilitate the resolution of any disputes
    2. Customise our services and webSite, like advertising that may appear on the Site, in order to provide a more personalised experience
    3. Update you with operational news and information about our Site and services like to notify you about changes to our Site, website disruptions or security updates
    4. Provide you with information that you request from us or, where we have your consent to do so, provide you with marketing information about products and services which we feel may interest you
    5. Carry out technical analysis to determine how to improve the Site and services we provide
    6. Manage our relationship with you, like by responding to your comments or queries submitted to us on the Site or asking for your feedback or whether you want to participate in a survey
    7. Manage our legal and operational affairs


When may we disclose your personal information?

  1. We may disclose personal information to people like:
    1. Subcontractors and service providers who assist us in connection with the ways we may use personal information (as set out above)
    2. Our professional advisers (lawyers, accountants, financial advisers etc)
    3. Regulators and government authorities in connection with our compliance procedures and obligations
    4. A purchaser or prospective purchaser of all or part of our assets or our business, and their professional advisers, in connection with the purchase
    5. Other people where we are authorised or required by law to do so.

  2. We use a network of global subcontractors and service providers in order to ensure that we maintain the best possible service standards. Some of the subcontractors and service providers to whom we may disclose your personal information, like service providers who provide us with cloud storage solutions, are based outside Australia (in places like Europe, Asia and the US). In order to protect your information, we take care where possible to work with subcontractors and service providers who we believe maintain an acceptable standard of data security compliance.

How can you access your personal information?

  1. You can access some of the information that we collect about you by accessing the unique transaction link you receive on confirmation email after purchasing any of our product or services. You also have the right to make a request to access other information we hold about you and to request corrections of any errors in that information. To make an access or correction request, contact us using the contact details at the end of this policy.

Choices regarding control of your personal information

  1. Where we have your consent to do so (e.g if you have subscribed to one of our e-mail lists or have otherwise indicated that you are interested in receiving offers or information from us), we may send you marketing communications about products and services that we feel may be of interest to you. You can 'opt-out' of such communications if you would prefer not to receive them in the future.
  2. If your e-mail address has changed and you would like to continue to receive our e-mails, you will need to Contact us to update your e-mail address information.
  3. If we send e-mails with commercial content we will generally include an "unsubscribe" facility that you can use to opt-out of further communications – to opt-out, just follow the instructions in the e-mail. We might not include an opt-out facility in important operational and service-based e-mails concerning things like your purchases, the user terms, important updates and need-to-know messages. By using our Site you agree that we do not need to include opt-out facilities in those messages.
  4. You also have choices about cookies, as described below. By modifying your browser preferences, you have the choice to accept all cookies, to be notified when a cookie is set, or to reject all cookies. If you choose to reject cookies some parts of our Site may not work properly in your case.

Cookies (not the type you eat!) and web analytics

  1. We use cookies on this site to enhance your user experience. You are able to minimise or block cookies using the privacy settings in your internet browser, but this may restrict your use of the Site. For general information on cookies, see http://www.allaboutcookies.org.
  2. When you visit our Site, there's certain information that's recorded which is generally anonymous information and may not reveal your true super-hero identity. The fancy term for this is 'web analytics information', and we only use this information for statistical and website development purposes and to improve our services to you.
  3. Occasionally, we may use third party advertising companies to serve ads based on prior visits to some Site. These advertising companies use cookies to anonymously collect data. No personally identifiable information is collected by these cookies. The anonymous data they collect is kept separate from the personal information about you as a user. You can opt out of third party advertising cookies at any time by visiting this page: http://www.networkadvertising.org/managing/opt_out.asp.

Information about children

  1. Our Site are not suitable for children under the age of 13 years, so if you are under 13 we ask that you do not use our Site or give your personal information (if you are a young tech wiz, please direct your nearest responsible adult to use the Site for you!), no part of our website is structured to attract anyone under 13. If you are from 13 to 18 years, you can browse the Site but will need the supervision of a parent it is the responsibility of parents or guardians to monitor their children's use of our Site.

Information you make public or give to others

  1. If you make your personal information available to other people, we can't control or accept responsibility for the way they will use or manage that information. There are lots of ways that you may find yourself providing information to other people, like when you post a public message on a forum thread or share information via social media. Before making your information publicly available or giving your information to anyone else, think carefully. If you're sharing information via another website, check the privacy policy for that site to understand its information management practices as this privacy policy will not apply.

When we need to update this policy

  1. We may need to change this policy from time to time in order to make sure it stays up to date with the latest legal requirements and any changes to our privacy management practices. When we do amend the policy, the changes will be effective straightaway. We'll usually publish information about changes to be made to this policy on our Site – but please be aware that it is your responsibility to check in and make sure you keep up to date with any changes to this policy.

How can you contact us?

  1. If you have any questions about our privacy practices, please Contact us.
  2. We're really glad you made it to the end of the privacy policy, because knowing this stuff is the best way to understand how your personal information is used and how to best manage it!

Zumset Privacy Policy, Last Updated 10 August 2016
Zumset.com - Full Web Design & Development

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